Customers

The online account management tool offers you greater flexibility and accuracy when placing and modifying interpreting requests. It also provides you the opportunity to quickly track the status of your requests and view your account history.

Customer benefits include:

• Convenient customer service.  Customers needing an ASL interpreter can go online from any computer with an internet connection, at any time of day, to make a request.  Customer service is available by phone during normal business hours.
• Request interpreters using pre-saved details.  Once you set up an account, the computer does most of the input work when requesting interpreters.
• Get email confirmation of request receipt.  Confirmations are emailed directly to you.
• List outstanding requests and assigned interpreters.  Instantly view your outstanding requests and which interpreters will be handling each assignment.
• Direct billing to employer or other third party.  Third party billing can simplify accounting.

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